Leopard Print
Yesterday I had a delightful, long conversation with one of my catalog customers. She ordered our Leopard Print towels and bath mat. These items have been popular for quite some time now, staying in the catalog for over a year (most things cycle out with the seasons).
Anyway, after some conversation that proved that we had "clicked", she went on to tell me why she likes leopard print so much.
Several years ago (she would've been in her mid-50s at this point) after her son and DIL's wedding rehearsal dinner, the group found themselves in the parking lot. My customer realized that she really, really had to pee. Alas, all doors and restrooms were locked and unavailable (no, I don't know anymore than that). She REALLY had to go. So she did.
In the parking lot.
As a result of this, the wedding party discovered that she was wearing leopard print panties (and no, I don't know how they came to know this ....).
So, thus started the deluge of gifts of everything in leopard print. Her husband thought that they would all eventually forget, but they didn't. My caller decided that she liked leopard print and has embraced the look.
She was a hoot to talk with and I thoroughly enjoyed her call. This is the kind of caller that makes this job interesting.
~~~~~~~~~~~~~~~
On another Call Center "issues" ~ the current catalog (of which there were three versions mailed out) has so many problems that editing didn't catch that we have stopped counting. I discovered two more. One was simply a price misprint. That happens.
The other concerns a small quilted sham. The bedding that it goes with comes in pink and green versions. There is only one photo of this item in the catalog; tell me, is this sham the "green" one or the "pink" one?
I and three supervisors and the catalog manager finally decided it was the pink one (won't bore you with the reasons), but we have requested confirmation from HQ and a photo of the other version to be sent to us.
posted by dddragon at 8:11 AM
12 Comments:
That must be really interesting, and it's amazing to me that in the catalog order business they let you have conversations like that. Good for them. I always feel badly taking up extra time.
Actonbell, it was plain white, but it was a LONG one, right? LOL. I had forgotten that.
That's a great story about the parking lot pee!
The leopard panties lady?... she and her friends make the whole world interesting!!! Sounds like your family is pretty interesting too. Darn! I've never lost any underwear in a parking lot! Boring eh?
I did however arrive home from a wedding reception wrapped in a sheet one time. Was the babysitter ever surprised!!! ;-)
Great great story. You're absolutely right, it is customers like her that make dealing with the public worth it but unfortunately they are far and few between. Now as far as the sham goes... I'm going to go with pink.
When I was in the call center business, we used to monitor the amount of phone calls per hour, which would discourage conversations like this.
Nice to know people can still have a nice conversation at your company.
No, Drags, this is the khaki one. Glad to help out.
I like leopard print too but "just because"! I have no pee-pee reasons, I swear!
As for my memes, do it, do it!
I have been trying to get to your site for a while now......glad I finally made it, I am enjoying good reading here. The sham thing sounds like a sham....please forgive me:)
I feel a wardrobe change coming on. MizB you are mine no changing MIL's
I go with pink as well, for the simple reason that there is more pink than green. Your compnay should have test checks for colour blindness! It is more common in males!!!
I would go with "orange is closer to pink than green is."
Or how about, "There's more pink in the flowers than green"?
People, people....did no one else notice the adorable kidallac photo?
I'm not so much a fan of leapord print, but I am a fan of stories that involve 50+ yo women peeing in public parking lots.
And for the record, the pillow is Blueyellowgreenpink. Jeesh!
Post a Comment
<< Home